Which reward should a bar choose?

A simple reward whose cost you know, such as an appetizer to share. The prime cost calculator helps you keep your margins in view.

Can I give a free drink as a reward?

We advise against it. Quebec's rules strictly govern the promotion of alcohol: do not reward the purchase of alcoholic drinks or encourage their consumption. Reward the visit or a dish instead, and check your offers with the Régie des alcools, des courses et des jeux.

Can I announce an evening to my customers?

Only to those who have agreed to it. Minerva Flow is designed for Canada's anti-spam law (CASL), Quebec's Law 25 and Law 96, and only sends promotional messages to customers who have given their consent.

How do I know whether my weeknight customers come back?

The 30-day return rate shows the share of your customers who come back within the month. Visits per customer show your regulars.

How do I see my quiet nights next to my weekends?

Sales by day, over 3, 6 or 12 months, show the quiet nights and the busy ones at your bar.

On a Tuesday night, your regulars are what counts

Friday fills up on its own. Flow shows you who comes on the other nights, and who hasn't been back in a while.

Get started free See the demo

No credit card. Free access to start.

Or start with a free tool, no account needed: the break-even calculator

The home of the customer app, in French: the points balance, the tier, the next reward and the current offers. — Each bar regular's record shows their visits, and sales by day show the quiet nights and the busy ones.

Our partners

Connects to what you already use

Without a connected register, you enter the day's closing. If you have Clover or Square, we check with you during setup whether your account can be connected, with your permission. The Lightspeed Retail (X-Series) connection awaits Lightspeed's validation. Online payment with Stripe is coming soon.

See the register connections

No register
Google reviews

At the bar

What a neighbourhood bar needs

Nothing for your customers to install, nothing complicated behind the bar on a busy night.

Get started free

View the screen full size (opens in a new tab)
The visit at the bar
A QR code on the bar and on the tables
At the bar or at a table, the customer scans the QR code or gives their phone number. The visit is added, and the Carte Flow in Apple Wallet or Google Wallet updates.
- Nothing to install
- One QR code for the bar, another for the tables
- The Carte Flow in the phone
Explore loyalty
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Your weeknights, in figures
You see your quiet days
Sales by day show the quiet nights next to the busy ones. The 30-day return rate shows the share of your customers who come back within the month.
- Sales over 3, 6 or 12 months
- Days with sales
- The 30-day return rate
Explore reports
Tiers for your regulars
A reason to come back on a Tuesday
Regular, Preferred and Ambassador, based on the customer's total spending. We advise rewarding the visit or the food, never the purchase of alcohol: Quebec's rules are strict. To announce an evening, you only write to customers who have given their consent.
- Three loyalty tiers
- A reward for the visit or a dish
- Messages only to those who agree
Read the guide to inactive customers

What is true today

How it works and our terms, with no invented figure.

app for your customers to download: 0
ways to sign up: by QR code or at the counter: 2
loyalty tiers: Regular, Preferred and Ambassador: 3
steps to get started, from the account to following your regulars: 4

Terms

The Free plan has no time limit. Advanced features need a paid plan, with no setup fee: try it for 14 days, without a credit card.
Paid plans: $150 or $290 a month, plus taxes, with 25% off yearly. The whole app, with your own mobile app, from $590 a month, by agreement. A partnership with marketing coaching is also offered: its price is set by written agreement, depending on the restaurant.

In practice

Your bar on Flow in four steps

Get started free

Step 1: Create the account
Add your bar, your hours and your menu.
Step 2: Choose the reward
A free appetizer to share, for example. A visit or a dish, never an alcoholic drink.
Step 3: Display the QR code
On the bar and on the tables.
Step 4: Follow your weeknights
Sales by day, visits and the return rate.