Do my customers need to download an app?

No. They sign up by QR code or at the counter and keep their card in their phone's wallet. The iPhone app is in testing and is not yet available on the App Store.

Does the Carte Flow balance update?

Yes. The points balance of the Carte Flow in Apple Wallet or Google Wallet updates after each credited visit.

Who chooses the rewards?

You do. You set the reward and the number of points needed to get it. Choose a reward whose cost you know.

What happens to my paper cards?

Sign up your regulars at the counter on their next visit. The blog guide explains how to move from paper to the phone without losing their stamps.

Can I write to my customers?

Only to those who have agreed to it. Minerva Flow is designed for Canada's anti-spam law (CASL), Quebec's Law 25 and Law 96, and only sends promotional messages to customers who have given their consent.

A loyalty card your customers keep with them

Points, tiers and rewards, with the Carte Flow in the phone's wallet. Customers sign up in a few seconds, and you see who comes back.

Get started free See the demo

No credit card. Free access to start.

Our partners

Connects to what you already use

Without a connected register, you enter the day's closing. If you have Clover or Square, we check with you during setup whether your account can be connected, with your permission. The Lightspeed Retail (X-Series) connection awaits Lightspeed's validation. Online payment with Stripe is coming soon.

See the register connections

No register
Google reviews

The program

The whole program, in one place

You choose the rewards and the thresholds. Flow takes care of the rest.

Get started free

View the screen full size (opens in a new tab)
Sign-up by QR code or at the counter
Customers sign up in a few seconds
They scan your QR code or give their phone number. Nothing to install. Your short link and your QR code are created in Flow, ready to print.
- A QR code for the counter, the tables or the window
- A short link for your social media
- Your team finds the customer by phone number
Read the loyalty program guide
Points, tiers and rewards
Rewards you choose
Three tiers, Regular, Preferred and Ambassador, and the rewards you set. The customer sees their balance and their next reward.
- A reward whose cost you know
- The number of points to get it
- Referrals between customers
Read the guide to reward cost
Your setup
Your program ready in a few minutes
Choose how many points each dollar earns, then create your link and your QR code. You add your rewards next, and you can change everything.
- Points earned per dollar
- Your link and QR code created right away
- Rewards and thresholds you can change

From the paper card to the Carte Flow

A loyalty card only works if the customer has it on them, and if you know who comes back.

Before

The paper card

It gets lost or stays in another coat
It doesn't tell you who comes back
Its results can't be measured

With Minerva Flow

The points in the phone

The Carte Flow in Apple Wallet or Google Wallet
The balance and the next reward always in view
You see the visits and who comes back

The home of the customer app, in French: the points balance, the tier, the next reward and the current offers.

What is true today

How the program works and our terms, with no invented figure.

app for your customers to download: 0
ways to sign up: by QR code or at the counter: 2
loyalty tiers: Regular, Preferred and Ambassador: 3
steps to get started, from the account to following your regulars: 4

Terms

The Free plan has no time limit. Advanced features need a paid plan, with no setup fee: try it for 14 days, without a credit card.
Paid plans: $150 or $290 a month, plus taxes, with 25% off yearly. The whole app, with your own mobile app, from $590 a month, by agreement. A partnership with marketing coaching is also offered: its price is set by written agreement, depending on the restaurant.

In practice

Your program in four steps

Get started free

Step 1: Choose the reward
A simple reward whose cost you know, such as a drink or a dessert.
Step 2: Display your QR code
At the counter, on the tables or in the window.
Step 3: Sign up your customers
By QR code or at the counter, with their phone number.
Step 4: Follow who comes back
Visits per customer and the 30-day return rate.